Open/Close Navigation
WaterBikeApparelEyewearVideosBlog
 

FAQ

I like the ION wetsuits, but there is no shop near my place?
If you can’t find a shop, that sells ION near you then try to locate your Distributor and e mail him. He will help you finding a shop near you. If your distributor is unable to help you, then got to www.northkites.com and try to locate your NKB distributor. It is very common, that North and ION are distributed together, so you should try this. If that doesn’t help as well, you must be living on the moon.


I am not satisfied with the quality of my ION wetsuit. What can I do?

We always give our best to manufacture the best wetsuits on the market, but sometimes a bad wetsuit skips our noses. If you bought a wetsuit that is not up to our quality expectations, you need to go to the shop, where you bought it. The salesman will then send the wetsuit back to his distributor, who may replace your old wetsuit with a brand new one.


Why don't you have prices on your site?
We don't have any prices on our site because prices may vary from country to country. We recommend a trip to your local dealer to check out the price of your desired ION stuff.


I want to sell ION in my shop. What do I have to do?

You need to go to www.ion-essentials.com and find the distributor responsible for your area.


I am missing a specific product in the ION product range. Is there anything I can do?
We are very thankful for any comment on our product line. Please feel free to send us as much feedback on our wetsuits as possible. If we find you advice helpful, we will reward you for it.


How can I get sponsored by ION?

First try and get started with your regional shop and build up a local recognition. Getting sponsored by a shop can sometimes lead to a local rep sponsorship. A local dealer will have the connections to help you get sponsorship if you are good enough. It also helps if you have a resume of contest results, other possible sponsors and a video of your riding to send to the distributor in your country. You can find all our distributors on the DISTRIBUTORS page here on our website.