You have the right to cancel this contract within 14 days without stating any reason. The statutory cancellation period is 14 days starting from the day when you or a third party, who is not the carrier, has taken possession of the items or, in the case of part deliveries, the final item.
Beyond the statutory cancellation period we voluntarily grant you an extended cancellation period amounting in total to 21 days for the articles which are also subject to the statutory cancellation right.
This cancellation rights must be exercised by informing us, the
Boards & More GmbH
Fax: +43 (0) 7584-403 601
by means of an unequivocal declaration (e.g. by a letter sent by post, fax or e-mail) of your decision to cancel this contract.
To observe the cancellation period, it is sufficient for you to send the statement of your wish to exercise your cancellation rights before the expiry of the cancellation period.
Consequences of cancellation
If you cancel this contract, we have to return to you any payments which we have received from you, including delivery costs (with the exception of any supplementary costs arising from your choice of any means of delivery other than our standard most inexpensive delivery option), without delay and at the latest within fourteen days from the day on which notice of your cancellation of this contract was received by us. For this repayment we shall use the same means of payment you employed for the original transaction, unless expressly agreed otherwise with you; on no account will you incur any financial charge on our part on account of this repayment.
We may refuse any repayment until we have received back the goods or until you have provided proof that you have sent back the goods depending on whichever is earlier.
You must send back or hand back the goods without delay, and in any case at the latest within fourteen days from the day you unformed us of the cancellation of this contract, to:
The time limit is observed if you dispatch the goods before the end of the fourteen-day period.
If you are unable to restore or return to us anything provided for service or usage (e.g. benefits of use) or can only do so in part or in a deteriorated condition, you must provide appropriate compensation. For the deterioration of the material and for usages made you must only provide compensation in as far as the usages or the deterioration are the consequence of employing the material in a way that goes beyond its tested features and functioning. By ‘Tested features and functioning’ we mean the testing and trying out of the particular item, as is possible or normal for example in the shop context.
The cancellation right does not exist in the case of the following contracts unless the parties have agreed otherwise:
Contracts for the delivery of goods which are not pre-manufactured and the specification for the production of which is determined by the individual choice of the consumer or which are clearly customized for the individual needs of the consumer.
Contracts for the delivery of sealed goods which for reasons of health protection or hygiene are not suitable for returning if the sealing has been removed after delivery.
Contracts for the delivery of goods if these by reason of their nature have been inseparably intermixed with other goods after delivery.
Contracts for the delivery of audio or video recordings or computer software in sealed packaging if the sealing has been removed since delivery.
Contracts for the delivery of newspapers, periodicals or illustrated magazines with the exception of subscription contracts.
Items that can be sent by parcel are to be sent back at our risk. You bear the direct costs of the return of goods.
The return of goods that cannot be sent by parcel has to be done through Fed Ex Freight or other freight forwarding agencies and the cost must also be borne by the customers. The costs of freight forwarding may vary according to delivery country.
The place of delivery for company business is our company location.