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RETURN Shipment or Warranty Case

RETURN Shipment or Warranty Case

Sometimes it’s hard to find the right match. Don’t worry if you changed your opinion on your order – you can easily send it back within 30 days after delivery. We value your feedback, so we appreciate if you state the reason for the return below (voluntarily, of course).

Your product is broken or defect? Even with greatest care, mistakes can happen. If you ordered your product in our online shop, follow the steps below and we will look into right away. If you bought your product in store, please contact your local dealer first.




Please choose:


Did the item(s) you ordered arrive damaged or faulty? We're sorry! Please fill out our warranty form before returning the item(s). We'll then investigate your complaint and get in contact with you.




iYou can either put order number or invoice number here.
Kindly find invoice number on the upper left of your invoice, which was sent to you by email.
Kindly find order number on the upper right of your invoice, which was sent to you by email.
 
 
 
 
Item number/Item name
Category
Quantity
Description of Problem


Please upload a full picture of the damaged product (max 2MB):


Please upload a detail picture of the damage (max 2MB):


If your product has QC Labels, please upload here (max 2MB):



*= required field

Please fill in all the required fields!
Next Step
 
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