Shipping Information
We offer free shipping for order over 50 EUR. The shipping cost varies country by country and so also the delivery time.
Delivery
We deliver to: Austria/ Belgium/ Bulgaria/ Croatia/ Cyprus/ Czech Republic/ Denmark/ Estonia/ Finland/ France/ Germany/ Greece/ Hungary/ Irland/ Italy/ Latvia/ Lithuania/ Luxembourg/ Malta/ Netherlands/ Norway/ Poland/ Portugal/ Romania/ Slovakia/ Slovenia/ South Africa/ Spain/ Sweden/ United Kingdom.
Depending on your requested delivery location, you will receive your order via the logistics companies TNT (FedEx) or GLS (General Logistics Systems Austria GmbH).Shipping costs vary depending on the destination country.
Please contact our customer support team customerservice(at)ion-products(dot)com for more precise delivery details as delivery times vary depending on the country and location. (The delivery time depends on the type of product, which warehouse it is being shipped from and where the final delivery destination is.)
5.90€ / Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
19.00€ / Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, South Africa
19.00€ / Norway
All order above 50€ receive free shipping.
As soon as your order leaves our warehouse our shipping partners will provide a tracking number for the shipment. You will automatically get an email with the tracking number and a link to trace your shipment. If you can’t find the email in your inbox please also check your spam emails. If you did not get the shipping information email please contact our customer service.
The logistics company will attempt delivery at another time. You will receive a message when the parcel is delivered to a partner company or to the main post office.
Yes, you can modify the delivery address within the order process.
UK Shopping information
We are now covering all customs duties and taxes associated with your orders. Additionally, our trusted shipping partner will handle all necessary customs clearance procedures, ensuring a hassle-free delivery.
All deliveries above 50€ will receive free shipping.